Homepage » About Us
The Cruise Village is Based in Blackpool and is one of the UK's premier Worldwide Cruise Holiday specialists. Our office and sister company The Travel Village is also located on Highfield Road, opposite highfield High School.
We have been serving the people of the Fylde Coast, and beyond, with holidays for over 50 years. We have partnerships with most major cruise and travel operators and our clients receive the highest standards of service from our “Customer Care” team headed up by Carole-Anne, who herself has over 30 years experience.
We are people that you can trust, when we confirm your holiday you are our clients and we will be available to assist you with any questions that you may have. You will NOT be passed to various departments - your consultant will be your point of contact.
Thank you for visiting our website, if you would like to know more please feel free to give us a call.
The Cruise Village - where customer care comes first.
Philip Nuttall - Director
The Cruise Village
298 Highfield Road
Reservations: 0800 810 8481
Administration/Tickets: 01253 401122
Fax: 01253 401133
Opening Times: Our telephone lines are open from 9:00am to 9:00pm - 7 Days a week
Payment: There no charge for payments made by debit card, and a 2% charge for payments by credit card. American Express payments will incur a 4% charge.
The Cruise Village is a trading name of The Freedom Travel Group Limited registered in England and Wales with registered number 07413809. Vat No. 239 3841 42. Registered Office: The Thomas Cook Business Park, Coningsby Road, Peterborough, PE3 8SB. Head Office: 1st Floor, 1 Tabley Court, Stamford Street, Altrincham, Cheshire WA14 1EZ. The Freedom Travel Group Limited is part of Co-op Group Travel 2 Holdings Limited. The Freedom Travel Group Ltd Trading As The Cruise Village is a member of ABTA with membership number K9803. We also hold an ATOL with number 6042. We are a Member of ABTA which means you have the benefit of ABTA’s Code of Conduct. Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking.
Many of the flights and flight inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please ask to see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate